Floresville Nursing and Rehabilitation complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Floresville Nursing and Rehabilitation does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
Free help for you
We provide free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats).
We provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, ask any staff member or contact our Administrator at (830) 393-2561.
If you believe we failed to provide these services
If you believe that Floresville Nursing and Rehabilitation has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with our Administrator at 1811 6th St
Floresville, TX 78114, phone (830) 393-2561. You can file a grievance in person, by mail or by phone. If you need help filing a grievance, our Administrator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at hhs.gov/ocr/office/file.
Language assistance
ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (830) 393-2561 (TTY: 711) or speak to any member of our staff.
- Español: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (830) 393-2561 (TTY: 711).